Swan Mountain Outfitters

Swan Mountain Outfitters in Montana is now hiring summer employees for a variety of unique positions: Corral Managers, Trail Ride Wranglers, Packers, Camp Cook/Housekeeper, Sales and Reservations Coordinator, and Retail Staff. Come work in Glacier National Park, the Bob Marshall Wilderness, and/or the Swan & Flathead Valleys. All positions require a six-day workweek and consist of a monthly salary, possible tips, as well as room and board.

Corral Managers

May - September

There is one corral manager per location. This individual is responsible for the decision-making, upkeep and oversight of their specific facility. This includes daily opening and closing procedures, management of the office and all maintenance and cleaning duties associated with the facility, ensuring all horse care procedures for 30-50 horses (grooming, feeding, health, etc.) are followed, and overseeing the trail ride staff (5-10 wranglers) at their facility. Additionally, the corral manager is the primary liaison at their particular facility between the company and both the guests and the National Park Service or US Forest Service staff (i.e. Rangers and other personnel). Corral managers are required to have prior experience working as a trail ride wrangler or manager in a comparable high volume trail ride operation. Extensive horsemanship, management experience, strong communication and organizational skills, phone etiquette, point of sale (POS) management and attention to safety are a must.

Trail Ride Wranglers

June 1st–September 30th

Each of our five locations has several trail ride wranglers who are responsible for leading daily trail rides (anywhere from one hour to 8 hours) while captivating guests with the interpretive information and ensuring their safety throughout the ride. They must have a well rounded background in western horsemanship, outstanding customer service skills, and the confidence to ensure the safety, along with your co-wranglers, of up to 17 novice riders on top of 17 horses. Wranglers will be in charge of maintaining the conditions of the trails (which includes trail clearing) as well as daily care of the animals. Do not apply for this position if you are not self-starting, hard-working, patient or do not have strong communication skills, as these traits are critical to ensuring that every trail ride goes smoothly and each of our guests is well looked after.

Packers

May - September

In addition to trail rides, we also offer packing services to various chalets, lodges and backpackers in Glacier National Park as well as for multi-day trips into the Bob Marshall Wilderness during the summer and during hunting season. During pack trips, packers are responsible for leading a string of pack animals and/or guests to various drop locations as well as caring for the animals and/or guests. Additional responsibilities that apply to this position include assisting with maintenance at any of our facilities, trail work, feeding and cleaning up after stock, doctoring stock, operating a variety of equipment such as truck and trailer, loaders, etc. This position is only available to those with extensive horse packing experience.

Camp Cook

April 15th–August 28th
plus opportunities to work fall hunts

We have several traditional camp cook positions available out of our Swan Division (located in the Swan Valley and the Bob Marshall Wilderness) for our Swan Mountain Wilderness Guide School (April - August) as well as for our backcountry pack trips (June - September) and our fall hunting camps (September - November). These positions involve preparing 3 meals daily for guests and/or guide school students as well as staff and maintaining camp in good working order, which includes but is not limited to: cutting wood, feed horses, doing dishes, taking inventory, placing food orders, fixing fence, etc.

Glacier Park Cook/Housekeeper

late May to mid-September

There are multiple cook/housekeeper positions in Glacier National Park, one on the west side and one on the east side of the Park. Each cook/housekeeper will be responsible for preparing 3 daily meals for all employees and tracking food inventory at their respective locations. Cook/housekeepers must be able to modify dishes to cater to individuals with any specific dietary needs (i.e. diabetic, vegetarian, medical-related food needs, etc.). Cook/housekeepers will also be responsible for helping to coordinate and prepare food for staff development activities. Additionally, the cook/housekeepers are responsible for the cleanliness of the bunkhouse(s). This includes daily cleaning of common areas such as the kitchen, living room and bathroom (i.e. sweeping, mopping, vacuuming, dusting, cleaning the windows, hand washing dishes, cleaning showers/toilets/sinks, and keeping the kitchen spotless). 

Sales and Reservations Coordinator

May - September, with opportunities for year round work

We have both a full time seasonal (June through September) and full time year round Sales and Reservations Coordinator position, based out of our headquarters office in West Glacier, Montana. The Sales and Reservations Coordinators:

  • Receive phone calls and answer basic queries made by guests pertaining to the services provided by Swan Mountain Outfitters, as well as information about Glacier National Park, the Flathead and Swan Valleys and the Bob Marshall Wilderness
  • Perform primary contact and establish rapport with guests as they make advanced reservations for their Northwest Montana vacation
  • Receive, obtain and store pertinent guest and payment information and ensure validity, completeness, accuracy and confidentiality of these records
  • Relay conversations and pertinent messages to others while maintaining accuracy, clarity and confidentiality
  • Assist Marketing Director, VP Finance & Administration and Company Owner with a variety of updates and special projects

The Sales and Reservations Coordinator is the first link to all of our guests, so it is imperative that she/he have excellent customer service and phone skills. Additionally, she/he must be self-motivated as the position requires them to work alone for most of the day.

Discovery Center Retail Staff

mid May to mid-September

There are multiple positions available at our Crown of the Continent Discovery Center in West Glacier, MT. The Discovery Center is a large commercial space that celebrates all things Montana. There is a 4,000+ square foot retail space with primarily Made in MT gifts, featuring everything from art work to wood work to Jewelry to spices and sauces. We have a full bar, but only serve Made in MT beers, wines and spirits. We have an Old Fashioned Ice Cream parlor serving Made in MT ice creams and whipped creams. We have an espresso bar where we serve Montana Coffee Traders Coffee. Discovery Center staff work to keep the store clean and well-stocked, serve guests in the bar/ice cream parlor, prepare meals for our trail ride trips or serve Made in MT boxes lunches to guests that stop in on their way to visit the Park. More details about this brand new location can be found on the website.

 

When and How to Apply

We accept employment applications throughout the year, but primarily review them in late January / early February and make hiring decisions for the upcoming season by the end of March. Our hiring process is composed of four steps:

  1. Application Submittal. Read the following information regarding available positions, requirements and employment benefits. Then, complete and submit the online application below.
  2. Application Review. After reviewing all applications, we will select the top 30 applicants for a phone or in-person interview. All applicants that make it to the interview round will be required to submit 3 references. Additionally, any applicants interested in horse-related positions that make it to the interview round will be required to submit a short video demonstrating their ability to: groom, saddle and bridle, mount from the ground and ride (ideally at a walk, trot and lope). These videos should be 5 to 10 minutes long.
  3. Interviews. We will schedule interviews (either in-person or on the phone) during the month of February or March.
  4. Hiring Decisions. After conducting all interviews, reviewing the videos and checking all references, we will offer positions to the most qualified applicants by the end of March.

 


Size Chart